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Old 06-04-2008, 12:21 PM   #4 (permalink)
droptop69goat
 
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Join Date: May 2008
Location: Stanwood, Wa.
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Thanks for the tip Rukee;

I have to say that I have a pretty foul taste in my mouth for the parts place.

I recently bought a convertible top switch and a console cover for my car from them. After all was said and done, I won't be giving them any more of my money.

The switch was described in their E bay auction as OEM, and a direct replacement that looks just like the original (Please see their description for exact quote) Well, it does not. The general assembly was crap, the wiring harness was far shorter than stock, and the rocker switch was adorned with a damn decal for the lettering. Had I known all of this ahead of time I would not have purchased. As far as the console lid goes, it was simply a big piece of injection neoprene or rubber with a VERY flimsy piece of metal for the inner base.

The end result is that they really were not pieces I think belong on a car like a GTO.

I do realize that the aftermarket sometimes is very limited in what they offer, but at least be honest and describe it accurately so the customer can decide. Ames is GREAT about that.

When I contacted them I never got any sort of we are sorry you are not satisfied, and I felt like a nuisance.

I got to pay shipping both ways and they only gave me a partial refund for the parts stating in the refund that "Upon inspection the parts were determined to fine" Now what kind of BS is that???? Who are they to determine that?

Again, No attempt at an apology for a poor experience, shipping two ways, and a pro rated refund they decided to give me.

Sorry to vent, but I DESPISE feeling taken advantage of, ripped off, or generally abused as a customer. Many stores and companies these days have Zero clue about Fair customer service.

My Money will keep going to Ames or OPGI.

Last edited by droptop69goat : 06-04-2008 at 12:21 PM. Reason: doubled up wording
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