427390HP

I have bought 3 different items from PG Classic. All 3 times I have had a problem. And all 3 times I've gotten screwed.

The first purchase was a 64-66 console lid. It was a nice piece but had a big smudge in the black trim paint. I contacted them about the problem and they said to send it back and they would exchange it. I promptly sent it back and when they received it, they issued a refund instead of sending me a new lid. Since I won it on auction at much less than their Buy It Now price, I figured I lost $99. I also lost an additional $13 return shipping on that deal.

The second purchase was the 67 woodgrain console kit. It took forever to get it. When I did get it I was very disappointed in the chrome. It had a couple areas of numerous pits and the chrome was wavy. I figured I would get screwed on return shipping so I sold it at my cost. Since I won it on auction at much less than their Buy It Now price, I figured I lost $271.

The third purchase was the 65-66 console kit. This one was a real gem. The tissue paper it was wrapped in was stuck to the paint in three areas. The paint on the left sidebar looked liked it was repainted 2 or 3 times - poorer each time. The chrome was pretty good - no major pits on this one. There were two chips in the paint on the shifter cup. But the nightmare was the center rib section looked like a roller coaster - literally! The center ribs had about 4 waves in them - about 1/8" difference between the high and the low spots. Unbelievable. I contacted them and sent them pictures as well. Someone with a Chinese name told me my demands were "so high" - NOT! This person continued on and said it was "not so bad." They also accused me of wanting to buy their part so I could leave negative feedback - yeah, right! I could go on with the communications, but it makes my blood boil. Since I won it on auction at much less than their Buy It Now price, I figured I lost $204. I also lost an additional $38.50 return shipping on that deal.

I did contact three other buyers of this kit. Their responses varied on the quality. The one guy wanted to buy my kit but when I sent him the pictures of it, he quickly declined and said "that one is really bad." The other guy said he would "never buy another one" from them. The third guy was very happy with his.

So, I think it's a gamble if you want to buy one of these kits. If you're lucky enough to get a good one, then great for you. If you're unlucky enough to get a bad one, which is more than likely, then the best you can hope for is to send it back for a refund and lose all the return shipping. That or keep it and live with a POS Chinese reproduction.

But if you think you can "discuss" a problem with PG Classic - forget it! They have ZERO customer service. I truly have never run into any business transaction as bad as these three combined. Their policy must be the customer is always wrong - and they are always right! And "not so bad" is their quality standard.

So, as they say: BUYER BEWARE OF PG CLASSIC