You are one lucky bird, good job. I think the responses you received from folks on this forum was just their personal experience, or what they have heard from other people, all was with the best of intensions...
Glad to hear you are back in business...
Quote:
Originally Posted by GM Kid
All's well that ends well. Took my car to the dealer today for an oil change, and reported the issue I'd had with the key cylinder. Just as I wondered why my oil change was taking so long, my service writer appeared and said they were just wrapping up replacement of the cylinder. This forum had lead me to believe that waiting on a cylinder could take forever, but these guys had some in stock and freely acknowledged this problem was known about. Cool. Got in JUST under the warranty wire.
This forum had lead me to believe that waiting on a cylinder could take forever, but these guys had some in stock and freely acknowledged this problem was known about. Cool. Got in JUST under the warranty wire.
This is why I tell people to work with the dealer first before assuming they will have a problem, and not assume every dealer is the dealer from hell.
This is why I tell people to work with the dealer first before assuming they will have a problem, and not assume every dealer is the dealer from hell.
Yup. It's pretty much gotta be "guilty until proven innocent" with car dealers.
I generally like the crew at Henry Brown in Gilbert, AZ. I especially liked it when my service writer walked around my car, scrutinized it, and wrote "extra clean" on the ticket.
I had my key cylinder replaced last summer, well now im on my 2nd bad one. I just reached 36,400 miles on my car, but the dealer says if it is faulty there shouldnt be a charge.
My key would not turn the cylinder,my goat had to be towed,I showed the service manager many posts about these faulty cylinders,but then he said the entire column had to be replaced!! I honestly don't believe him based on what I have seen posted about these cylinders. However, as my goat was covered under an extended waranty,and a new column wouldn't cost me but $100,I went ahead with the column replacement. However, I wonder why the people at GM would replace an entire column rather than a cylinder. Any ideas? RCB
My key would not turn the cylinder,my goat had to be towed,I showed the service manager many posts about these faulty cylinders,but then he said the entire column had to be replaced!! I honestly don't believe him based on what I have seen posted about these cylinders. However, as my goat was covered under an extended waranty,and a new column wouldn't cost me but $100,I went ahead with the column replacement. However, I wonder why the people at GM would replace an entire column rather than a cylinder. Any ideas? RCB
Gm will obviously pay give the mechanic more time / money to replace the column then just the ignition , + a lot of those stuck ignition required some drilling!!
Gm will obviously pay give the mechanic more time / money to replace the column then just the ignition , + a lot of those stuck ignition required some drilling!!
It could be the labor costs on replacing the column are less than dealing with toying with the cylinder? If they replace the steering column, how does one know the cylinder in that column won't lock up in the future? Were the cylinders improved on the replaced columns?
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