Purchase my 06 in Jan. Ran fine for 2 days. Then going 40mph starts making a really bad noise in the left rear. Sounds like something is coming thru the floor board in the back. I take it to the dealer & they say the rear axle is broken. How can that be??? They say it will take 4 days to get the parts & DANA wants the whole rear end sent to them because they have never had this problem. OK. I call GM & they say there is nothing they can do but will contact the dealer. GM calls back 1hr later says we will offer you 6 years 100,000 mile warranty for the rear end. Nope not doing that I want a different car. She then ask me. " The dealer had 2 Brand New o5's on the lot & would like to know if they can put those parts in my car. No way in Hell!
Dealer calls me 3 hrs later. "Car is done" How can that be 06 parts on back order. Did you put 05 parts in my car? "well yes" I went off on the dealer. They took them out & put 06 parts in 3 days later. I call GM nothing doing. GM says you can write to the President of Pontiac in Chicago. I said great and called the dealer to see if they knew this person. He says YES & would I like the phone number. Well long story short I get a hold of a gentleman named ROB @ Pontiac. He does some research & they tell him they only put parts on the rear and did not replace the axle's. I said thats funny my work order says they put new axle's in the car. He gets pissed & reams the dealer. Calls me back & offers me a 6 year 100,000 mile warranty on the WHOLE car with no deductible. I took it!
Anyone else have this problem???
Dealer calls me 3 hrs later. "Car is done" How can that be 06 parts on back order. Did you put 05 parts in my car? "well yes" I went off on the dealer. They took them out & put 06 parts in 3 days later. I call GM nothing doing. GM says you can write to the President of Pontiac in Chicago. I said great and called the dealer to see if they knew this person. He says YES & would I like the phone number. Well long story short I get a hold of a gentleman named ROB @ Pontiac. He does some research & they tell him they only put parts on the rear and did not replace the axle's. I said thats funny my work order says they put new axle's in the car. He gets pissed & reams the dealer. Calls me back & offers me a 6 year 100,000 mile warranty on the WHOLE car with no deductible. I took it!
Anyone else have this problem???