worst customer service i have encountered - Pontiac GTO Forum
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post #1 of 9 (permalink) Old 10-23-2015, 02:13 PM Thread Starter
 
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worst customer service i have encountered

Im Looking for a 1966-67 GTO Dash panel from a carts car, i found a place online Billions and triilions, located in Tulsa, I emailed asking if he had one and he said he did, i said i would need some pics, he sent me to a Youtube link with dozens of items, I called him ask asked if he had one and refered me to the youtube link again, i said which one on the link are you selling, he said it wasnt there , those were all sold, he said i wont get a pic of the one hes selling until its restored, i told him i dont want it restored i want to see what im getting in bare metal or original condition, as i dont need it restored as i will be doing that and anything that is bought would be blasted anyhow, at that he said that wont happen and he doesnt have time for me and hung up. 100% chance hes selling junk hidden by filler and primer
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post #2 of 9 (permalink) Old 10-23-2015, 03:15 PM
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I always send these kind of guys lunch, a nice tasty bag of Dick's.
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post #3 of 9 (permalink) Old 10-23-2015, 05:56 PM
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I couldn't make heads nor tails out of the post....
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post #4 of 9 (permalink) Old 10-23-2015, 06:14 PM
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He did you a favor by hanging up on you, he also goes by the name "biker fox", very interesting character!

Billions and Trillions Inc - Product Misrepresentation, Review 182411 | Complaints Board

https://www.google.com/?gws_rd=ssl#q=frank+delarzelere

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post #5 of 9 (permalink) Old 10-24-2015, 07:02 AM
 
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I have looked at that site and agree it is very non-responsive in getting back to you, so I just crossed them off the list.


67 Post Coupe,
69 RA III Judge
06 BOM, M6, 18's
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post #6 of 9 (permalink) Old 10-24-2015, 07:41 AM
 
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I also looked at their site some time ago when I was looking for a front marker lens. It looked like they may have had one but it was hard to tell with piles of lenses in each picture. I could not get a clear response from them if they had the lens I needed so I let it drop.

It took me over a year since the lens that was broken only fits the 1970 LeMans (not shared with the GTO). I finally found one on classicnosparts.com. Each listed part had it's own picture and the price for a pair of NOS lenses was fairly cheep at $200. The owner only accepts payment by money order so I was a bit apprehensive. Since it was the only place I could find the lens I gambled on it and it worked out great. The parts came in within a week of me sending payment and the parts I received were the same ones that were in the pictures (could tell by the hand writing on the original Delco Guide boxes).

Good luck finding the dash panel. There are plenty of reputable parts dealers out there, no need to deal with a poor/shady one.
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post #7 of 9 (permalink) Old 10-24-2015, 11:00 AM
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Dashes can be bought hassle free from AMES. Been dealing with them for over 30 years, never an issue, and they care.
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post #8 of 9 (permalink) Old 10-24-2015, 10:03 PM
 
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Thanks for the heads up!
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post #9 of 9 (permalink) Old 10-24-2015, 10:44 PM
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Originally Posted by judge71 View Post
Thanks for the heads up!
There is so much good info on this site I have bookmarked and printed pages from the goat gurus and put them in the back of my service manual.
Well worth the cost of membership to keep the site up and running.
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