I posted this on the other forum but here's what I got from the dealer.
First, it was "there's a bulletin on it". Then it became, "can't duplicate the problem". Once I went up there and demonstrated how it would not go into reverse from neutral, it turned into "that's normal". All within a span of 24 hours.
The shop foreman started the car in first with the clutch pressed, then without releasing the clutch, he went to reverse. He then took it out of reverse but with the clutch still pressed, he went back into reverse showing me how it works.
I said ok let me try; hoping against hope that the problem has somehow corrected itself. He put the car in neutral, released the clutch pedal and got out. As I was getting in the car he states "well it might not go into reverse now since it's in neutral". I get in, while still in neutral, I press the clutch then try to go into reverse. Of course it doesnt go.
I spoke to the svc manager who is going to call the GM tech rep. He says he is going to try to get it fixed or get something in writing from GM stating proper operating procedure, which should include, not only going into reverse after starting the engine but also going into reverse from neutral while stopped (eg. at a stoplight and there is a sudden need to go into reverse).
The owners manual should read:
"REVERSE (R): To back up, press down the clutch pedal and shift into [i][b]...1st, 2nd, 3rd, 4th, 5th, or 6th. Then with the clutch pedal still pressed, shift into... [i][b] REVERSE (R). Apply pressure to get the lever past FIFTH (5) and SIXTH (6) into REVERSE (R). Let up on the clutch pedal slowly while pressing the accelerator pedal."
I've owned quite a few manuals and I've yet to run into one that absolutely required you to go into a forward gear to go into reverse from neutral. It's really crazy for GM to claim this is normal if you really think about it...
I guess only good thing is I can duplicate it everytime. Just a matter of demonstrating the problem to the right person. I hope.