I just got my car back from one of the dealerships here in vegas. I just put new tires on at 20,000 and noticed the same damage on all the tires on the inside. That is the only reason I had to get new tires. So I spent almost 800 dollars on yokohamas, no problem but both of them rub on the struts in the front. I immediately drive to the dealership and leave it there. The next day my service rep calls me and tells me that they have to file down my struts and do an alignment to my car. I say ok, he says that will be $270. I said, I am being charged? He says his hands are tied and that his service manager says it is my problem. I said I will be right up there to speak with him.
When I show up they are waiting for me at the door. As we are walking back to the car my rep is trying to tell me why they won't cover it. I told them it is a manufacturing problem and that I am not the first one to have this problem. The service manager says he never heard of it. I told him "on the internet you can see that this is a big problem." He yells back at me "I don't care about the internet!" I begin yelling at him about how much i have paid for this car and how much b. s. this is. He tells me that i never complained about the alignment before. I corrected him and told him that I mentioned on my second oil change. He say if that is the case then that changes things. We go in his office and he looks up the service reps notes. We all see plain as day that he typed "customer complains of car pulling to left". I ask him if that counts? He walks out of his office and won't even look at me. My rep tells me to leave it there and they will call me. They call me back in a half hour. They told me to come back. I went back and they had a 2006 GTO there with the wheel off. They put it on my car and showed me that the wheel from the new car did not rub when they spun it. They told me either the tires are too big or the rims are bent. I said well the tires are the same specs, and I don't believe that all four rims are bent. He puts my wheel back on and my wheel doesen't rub either. I said what did you do? He says I don't know, thats weird yours doesen't rub either. The tech tells me my only solution is to get new rims, and or a different brand of tires.
After all this they first wanted to grind down my struts and do an alignment on my car, then it is the tires (even though they are the same specs) are too big, or my rims are bent. Either case they pulled out every stop to weasle out of fixing my problem. My wheels still rub and I am taking it to another dealer in town. I have an appointment and they told me it will be no problem. I hope so. I am so upset with this situation I can't see straight. Let you know how it goes.