Another Dealer experience.......
Dropped my car off Thursday to have the Monaro calipers put on...(didnt want to deal with it). Took them 2 days to do it and when I picked it up the brake pedal went to the floor.....WTF!!! Went inside and let them have it with both barrels. Told them not only did a 2 hour job take 2 days but they were attempting to deliver a car to a customer with an insufficient brake pedal. Went up one side of them and down the other, unrelenting in letting them know I was PISSED...!
I then told them I wanted half the paid bill back as I would have to take care of it myself now, (which is what I should have did to begin with).
They gave me a free pass on the 6000 mile service, which is essentially an oil change and some other BS that an uneducated consumer would think is vital maintanance. Anyway I took the offer, in writing of course, and put the car on the lift at the shop and with the help of Junior SS I bled the brakes to achieve the pedal height that I had when I dropped it off.
Perfect example of poor Quality Control
Last edited by johnebgoode; 05-19-2006 at 09:17 PM.