So 1.5 tanks of gas into ownership, the turbos wastegate silonoid failed. No boost at all and the exhaust tip turned instantly black.
Took it to GM because it is still withing the 3/36 (08 w/ 13k miles). Was told the part is back ordered and they will let us know. I said since the part to fix the internal wastegate is back ordered, just give us a turbo from anothe rnew car and then you can deal with waiting for the part. It isn't a warrenty if I have to wait months to get our car back. They gave us some ****ty POS Saturn rental. GM corporate got a call.
Her GTO spent more time getting warrenty work done then actually driven and it was bought as a dealer demo. My GTO hasn't had a single issue yet with 65k+ miles. Now the HHR after 2 weeks of ownership isn't driveable. And just to add to things the Chevy bowties bubbled like our steering wheels do. They are replaceing that as well. To be honest, I'm lost faith in GM.
When their customer service calls, I'm demanding the extended bumper to bumper warrenty since they can't make a car last and I'm demanding a new turbo because this is a DD and is needed for Julie's work.
I can say this much, my next car won't be a GM.
My first Z06 was nothing but problems. This one is perfect. My GTO was perfect.
My first C6 had two recalls though and man I know exactly how you feel. It took them 1 month to fix the roof on the C6 and they would only give me a rental if the car sat at the dealership. Well they wouldn't keep the car inside and if it rained it would get wet inside with the top problem and they told me that was the best they could do.
Then it had a rear end recall due to a grinding noise. They used the wrong diff fluid in C6's and XLR's. I made an appointment at a dealership and twice was told that they were too busy to do the repair when I brought the car in. GM told me sorry that's between the dealership and me. So I made an appointment at another dealership. The exact same thing happened. GM again said, sorry, your problem not theirs.
GM makes some great cars. They really need to understand that what makes people not care about price is the service after the sale. Every car has problems. Ask my brother about his Toyota Avalon and the 42 trips to the dealer in 36 months of ownership. GM needs to understand that the cost of keeping a customer happy is much less than the cost of finding new customers.
My Hyundai ****** went to the dealer for it's 15,000 mile service. An oil change and a cabin filter change and some basic checks. They found that one of the headlights wasn't quite as bright as the other and replaced BOTH bulbs. I'm not even sure that was one of their checks, they just said their policy is to use headlights inside the service area and a tech, not the one working on the car, but another tech noticed it. No charge. Total cost was $55 tax and all for an oil change and cabin filter. The filter is $30 plus tax at Autozone.
By the way, bulbs are free for 6 years or 60,000 miles.
If the Hyundai Genesis coupe just had a bit more power..........