Vendor Warning - Restoration Performance Center - Pontiac GTO Forum
User Tag List

Reply
 
LinkBack Thread Tools Display Modes
post #1 of 14 (permalink) Old 05-16-2012, 08:27 PM Thread Starter
Super Moderator
 
BearGFR's Avatar
 
Join Date: Aug 2008
Location: Springtown, TX
Posts: 5,731
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 122 Post(s)
Garage
Vendor OK - Restoration Performance Center

Back in March I ordered four (4) reproduction Rallye II wheels through Restoration Performance Center. I ordered through them for two reasons:
1) They advertise wheels manufactured by Specialty Wheel, and I've read many favorable opinions about them and their quality.
2) Their frieght/shipping charges were slightly lower than ordering direct from the manufacturer.

It took more than three months for the wheels to arrive (today). I was patient because the seller was telling me the manufacturer was out of stock and had to build more. I was ok with that.

However, what arrived at my door today, three months since I paid for them, were four wheels from Wheel Vintiques.

Bear is not happy.

UPDATE: I spoke with both Specialty Wheel and RPC today. Apparently Coker Tire has bought both Specialty Wheel -and- Wheel Vintiques. Both companies now share a common distribution facility, but still have separate manufacturing.
Using the stamped manufacturing codes on the inside of the inner rim, Specialty confirmed with me that I do have their wheels. Apparently they were just sent in the 'other' boxes.

Ok then. Bear is once more his usual bubbly self .... but unfortunately, it didn't last. See my next post in this thread.

Bear

BearGFR
Springtown, TEXAS

Last edited by BearGFR; 05-20-2012 at 05:22 PM.
BearGFR is offline  
Sponsored Links
Advertisement
 
post #2 of 14 (permalink) Old 05-19-2012, 12:56 PM
 
Josh.AZ.GTO's Avatar
 
Join Date: Jul 2009
Location: Phoenix, AZ
Posts: 362
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Garage
Send a message via AIM to Josh.AZ.GTO
I'd like to know how this turns out. I live and down the road from RPC and have intended on purchasing a few products in the upcoming months from them.

JOSHUA
1970 GTO 455HO Cardinal Red
Josh.AZ.GTO is offline  
post #3 of 14 (permalink) Old 05-19-2012, 09:55 PM Thread Starter
Super Moderator
 
BearGFR's Avatar
 
Join Date: Aug 2008
Location: Springtown, TX
Posts: 5,731
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 122 Post(s)
Garage
Quote:
Originally Posted by Josh.AZ.GTO View Post
I'd like to know how this turns out. I live and down the road from RPC and have intended on purchasing a few products in the upcoming months from them.
Hey Josh,
It turned out ok. Check out my most recent edit to the original post.

Bear

BearGFR
Springtown, TEXAS
BearGFR is offline  
 
post #4 of 14 (permalink) Old 05-20-2012, 05:21 PM Thread Starter
Super Moderator
 
BearGFR's Avatar
 
Join Date: Aug 2008
Location: Springtown, TX
Posts: 5,731
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 122 Post(s)
Garage
Well, I spoke too soon. I measured the back-spacing on the new wheels today and all 4 of them are wrong. The 15x8's are supposed to be back spaced 4.5", the 15x7's are supposed to be back spaced 4.25". All 4 wheels instead have 4" back spacing which, amaxingly enough, matches the Wheel Vintiques advertised spec.

Now Bear is "sho' nuff" unhappy...

I don't know whether to be peeved at RPC or at the manufacturer though.

Bear

BearGFR
Springtown, TEXAS
BearGFR is offline  
post #5 of 14 (permalink) Old 05-21-2012, 12:57 PM Thread Starter
Super Moderator
 
BearGFR's Avatar
 
Join Date: Aug 2008
Location: Springtown, TX
Posts: 5,731
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 122 Post(s)
Garage
Bad Vendor - RPC

RPC, that's Restoration Performance Center in Scottsdale AZ.

Well, I just got off the phone with both Specialty Wheel and RPC. I believe I've finally gotten down to the truth, and RPC will never get any of my business ever again.

Turns out that more than a year ago, "something happened" that caused RPC to decide to stop doing business with Specialty Wheel.

However, up until this past Friday, RPC still listed their products as orderable on their web site.

From talking with the folks at Specialty, I've learned that my order through RPC was never sent to them! It was from the very beginning back in March, submitted to Wheel Vintiques. It was RPC who pulled a switcheroo on me and never told me. In fact they continued to lie to me about it even as recently as last week.

So, the upshot of all this is that I'm now waiting for RPC to have these wheels, which won't fit my car because of them being the wrong back-space, picked up and also to refund my money so that I can start the whole process over again, direct with Specialty Wheel this time, and get the parts I need.

The blame for this mess rests squarely and solely with RPC for trying to get away with switching me to a different product and then lying to me about it until I caught them red-handed. Both Specialty Wheel and Wheel Vintiques it turns out are inoocent in this whole mess.

Bear

BearGFR
Springtown, TEXAS

Last edited by BearGFR; 05-21-2012 at 02:07 PM.
BearGFR is offline  
post #6 of 14 (permalink) Old 05-21-2012, 02:03 PM
64-67 Expert
 
geeteeohguy's Avatar
 
Join Date: Feb 2008
Location: Fresno, California
Posts: 8,470
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 98 Post(s)
You have been objective and reasonable as usual, Sir. We appreciate the information. Too bad it's such an aggravating wast of TIME. What's happening to integrity in this country these days???
geeteeohguy is offline  
post #7 of 14 (permalink) Old 05-21-2012, 02:12 PM Thread Starter
Super Moderator
 
BearGFR's Avatar
 
Join Date: Aug 2008
Location: Springtown, TX
Posts: 5,731
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 122 Post(s)
Garage
I dunno Jeff, I've wondered the same thing myself. It's out there but getting harder and harder to find it seems.

Like a former boss of mine who I respect greatly use to say, "Tell the truth, don't hurt anybody." It doesn't SOUND difficult...

Bear

BearGFR
Springtown, TEXAS
BearGFR is offline  
post #8 of 14 (permalink) Old 05-21-2012, 04:53 PM Thread Starter
Super Moderator
 
BearGFR's Avatar
 
Join Date: Aug 2008
Location: Springtown, TX
Posts: 5,731
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 122 Post(s)
Garage
One bright note in all this...

After receiving the return labels and dropping off the 'wrong' wheels at FedEx, I called Specialty Wheels direct and ordered the same ones I was *trying* to get all along.

Despite this being their busy season, not only are they going to try to get them built and sent to me in time for when I need them (June 5th for the Power Tour) but they also knocked a little off the price. None of this they had to do, they had nothing to do with what happened to me, but they're trying to help me out anyway.

Now, can you guess who I'll be calling the next time I need wheels for something?

Bear

BearGFR
Springtown, TEXAS
BearGFR is offline  
post #9 of 14 (permalink) Old 05-21-2012, 05:57 PM
 
Josh.AZ.GTO's Avatar
 
Join Date: Jul 2009
Location: Phoenix, AZ
Posts: 362
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Garage
Send a message via AIM to Josh.AZ.GTO
I had planned on buying a new roof and passenger quarter panel through RPC this Summer, but I'm scared to think who is going to be the manufacturing company of the steel. Their website says they carry Goodmark, Sherman, and Dynacorn. The reason I had intened to deal with them is that I could get these parts without paying for the hefty shipping costs.

Now I don't even know if I want to deal with them at all. Your case is a very clear case of misrepresentation and shows a lack of integrity by there part.

I'm glad to see that Specialty wheels took care of you Bear.

What are you going to do with those Ralleyes you redid?

JOSHUA
1970 GTO 455HO Cardinal Red
Josh.AZ.GTO is offline  
post #10 of 14 (permalink) Old 05-21-2012, 06:20 PM Thread Starter
Super Moderator
 
BearGFR's Avatar
 
Join Date: Aug 2008
Location: Springtown, TX
Posts: 5,731
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 122 Post(s)
Garage
Quote:
Originally Posted by Josh.AZ.GTO View Post
What are you going to do with those Ralleyes you redid?
I'm going to keep at least one of them for a spare tire - since I currently don't have one at all . I wouldn't sell them and feel good about it since honestly, all 4 of them are slightly bent --- I noticed them wobbling just a tiny bit when I bought the tires and had them balanced. There's a place down in Dallas that says they can straigten them, but the cost is $100 plus per wheel. I'm paying not much more than that to get new ones.

You know, if you're dealing with them direct and it saves you big bucks because you don't have to pay shipping - and you can go put eyes on the stuff before you buy - it might be ok. Just be careful.

Bear

BearGFR
Springtown, TEXAS
BearGFR is offline  
Sponsored Links
Advertisement
 
Reply

  Pontiac GTO Forum > The 1964-1974 Pontiac Tempest, Lemans & GTO > 1964-1974 Tempest, LeMans & GTO Projects, Barn Finds & Restoration Discussions

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Pontiac GTO Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in











Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Similar Threads
Thread Thread Starter Forum Replies Last Post
Vendor Recommendations GhostTown 1964-1974 Tempest, LeMans & GTO Technical and Electrical Wiring 6 02-13-2011 04:43 PM
Performance Center !?! GTODEALER Service, Maintenance and Technical Discussion 38 06-06-2005 11:56 AM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome