security code card
This issue was discussed on here before.... I didn't know at the time of purchase that I was to have a security code card. I never got one even though you are supposed to get one. Other's on here have said they found it in with the spare tire, some have said they had it in the glove box, and some said it was in the owner's manual. My dealer did not know anything about it. Through this forum I found we are to have one.... What I did......
I called the dealer and informed him of the security code card. He made a phone call to GM and they gave him a site that only dealers have access to. Through my vin number my dealer was able to get me the codes for my car. He faxed them to me.
If a dealer tells you that what I am saying is not true.. then they are misinformed or they have not checked on this issue, because the dealers are the only ones that can get you the security codes. They should know about it and if they don't all they have to do is make a call through the proper channels. As I stated, only the dealers can obtain the code information.
You will need this information if you need your stereo frequency, and pin, ignition key, IMMO code, and glove box code. Should your computer need reset, or you need pertinent information regarding the codes and you do not have them, you are screwed. At that time when the service dept. cannot get your car running then they will have to get the codes from GM. The dealer has a responsibility to get you these codes. Make them do their job.