Reply from XM Radio
XM Radio was not much help, here is the reply I received from them;
"Dear *****,
Thank you for contacting XM Satellite Radio. We apologize for the delay in our response.
We only provide service for XM,we do not sell equipment,or deal with installation, or equipment issues. Please consult with your local retailer, or manufacturer.
If you have any questions or concerns please feel free to contact us at 1-800-XM RADIO. As always please visit us at
www.xmradio.com website for more information on how to save money with our multi-year packages.
Listener Care Representatives provide amazing care in dealing with activations, general inquires, trouble shooting and billing care services from:
Monday - Saturday: 6AM - 2 AM EST
Sunday: 8AM - 8 PM EST
Best Regards
Avion Miller
XM Listener Care